This training will present an overview of the factors that can escalate a situation and/or individual. Together we will go through the escalation cycle and responses to each phase, work to understand how to identify our own and others’ conflict styles, trauma responses, and triggers. We will learn practical de-escalation principles and skills to support individuals in ways to engage in a trauma informed framework when facing escalation. Additionally, attendees will learn how to apply a trauma informed care lens to prioritize minimizing re-traumatization and additional harm.